Service Level Agreement
Komitmen WHI menjaga uptime layanan Anda dengan kompensasi otomatis jika terjadi downtime.
Starter
99.9%
uptime guarantee Service Credit hingga 10%
Hosting Personal Business
99.95%
uptime guarantee Service Credit hingga 25%
WhatsApp/Email Enterprise
99.99%
uptime guarantee Service Credit hingga 50%
WHM/Cluster ⏱️ Downtime Toleransi per Tier
| Tier | Per Bulan | Per Tahun |
|---|---|---|
| 99.9% | 43 menit | 8.76 jam |
| 99.95% | 22 menit | 4.38 jam |
| 99.99% | 4.3 menit | 52.5 menit |
| 99.999% | 26 detik | 5.26 menit |
💰 Kompensasi Otomatis
Pelanggan tidak perlu mengajukan klaim manual — sistem mendeteksi downtime & mengkredit billing otomatis.